REACH US

We're proud to serve the UAE with high-quality products and exceptional customer service. Whether you prefer to shop online, visit our Facebook store, or visit one of our physical stores in any emirate, we're here to help. Our website is updated daily with new arrivals, and our customer service team is available 7/365.

Dubai

Al Warqa 1, Dubai
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Monday – Sunday: 9am-11:30pm

Technician: 050 441 8153
Mobile Section: 050 402 3174

Sharjah

Khan Saheb Building, Industrial Area 10, Sharjah
Google Map

Monday – Sunday: 9am-11:30pm


Mobile Section: 054 252 2323

Al Ain

Central District, Al Ain
Google Map

Monday – Sunday: 9am-11:30pm

Technician: 03 733 8991
Mobile Section: 052 527 3354

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We understand how important it is for you to get the exact product that you see online. That's why we partner with trusted vendors who only supply quality and authentic products. Every item is checked before being shipped out to ensure you receive exactly what you saw in the picture.

Where can I view my sales receipt?

Your sales receipts will be available in your account page. Simply log in to Star Gallery Mart and go to "My Orders" section, there you will find all of your order receipts with the details of each purchase. If you need further assistance, don't hesitate to reach out to our customer service team for help.

How can I return an item?

We understand that sometimes products don’t meet your expectations. That’s why we offer a 7-day return or exchange policy on all our products, as long as they are in their original packaging and unused condition. We also provide a 1-year limited warranty for any manufacturer defects. Feel free to contact us if you want to know more about our return policy or have any questions!

Will you restock items indicated as “out of stock?”

Absolutely! All of our inventory at Star Gallery Mart is regularly monitored and restocked as soon as possible. We keep a close eye on items that are running low and make sure to add more stock whenever possible. Don't hesitate to reach out if you have any questions about restocking your favorite items.

Where can I ship my order?

Star Gallery Mart ships everywhere in UAE currently but we are working add more countries. We have a variety of shipping methods to make sure your products arrive quickly, safely and at an affordable cost. You can also return orders at Star Gallery Mart, Al Ain, UAE. For more information, visit our Shipping & Delivery page. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS